Terms of Use

1. Acceptance and scope

Welcome to echobd.org, operated by ECHO International Trading House (“ECHO”, “we”, “us” or “our”). These Terms of Use govern access to this website and its information, enquiry forms, product listings and other online features.

By using this website, you agree to comply with these Terms and applicable law. If you disagree, please discontinue use of the website. These website terms do not, by themselves, govern the sale of goods or replace a separately agreed quotation, purchase order, distribution agreement or other written commercial contract.

2. Business information and enquiries

ECHO provides information about industrial raw materials, sourcing and trading services to potential customers, suppliers and business partners. Website descriptions are provided for general reference and do not constitute a binding quotation, offer to sell, guarantee of supply or product specification.

Submitting a contact, quotation, sample, technical data sheet (TDS) or safety data sheet (SDS) request does not create a contract or guarantee a response, availability, price, sample, document or delivery. Any commercial commitment must be confirmed by authorized representatives through agreed business documentation.

3. Product information and technical documentation

Product descriptions, grades, photographs, applications, performance statements, supplier details and technical materials may be updated and may differ by manufacturer, region, batch, availability or intended use. Please request current manufacturer-issued specifications and appropriate safety documentation before making procurement or application decisions.

Any technical guidance on this website is general information, not engineering, regulatory, safety or professional advice. Customers should independently assess suitability, compatibility, testing, handling, storage and compliance requirements for their particular application.

4. Quotations, orders and commercial terms

Unless ECHO expressly agrees otherwise in writing, prices, shipping arrangements, payment terms, taxes, duties, lead times, warranties, risk transfer, delivery conditions, claims and dispute procedures are determined by the relevant written quotation, contract, order confirmation or other agreed commercial documentation.

The website does not currently provide a self-service checkout or accept binding product orders solely through an online enquiry form. No website text should be interpreted as guaranteeing stock, a specific manufacturer relationship or a particular trade term.

5. Responsible use of the website

You agree not to submit false, deceptive or unlawful enquiries; misrepresent a business identity; interfere with security controls; attempt unauthorized access to restricted areas; transmit malicious software; scrape the website at harmful scale; or use the website to violate applicable trade, sanctions, intellectual property or privacy laws.

ECHO may restrict access or investigate misuse to protect the website, its visitors and business operations.

6. Intellectual property

Unless otherwise indicated, the website’s structure, original text, design, branding and other ECHO-created content are owned by ECHO or used with permission. Product names, trademarks and logos belonging to other businesses remain the property of their respective owners.

You may view and print limited website content for legitimate internal business evaluation, but you may not reproduce, republish, commercially exploit or misrepresent protected content without appropriate authorization.

7. Third-party websites and services

The website may link to manufacturers, logistics providers, maps or other external websites. Their content, availability, terms and privacy practices are outside ECHO’s direct control. A link does not necessarily indicate endorsement or an authorized commercial relationship.

Security and analytics features, including Google reCAPTCHA, may be subject to the relevant provider’s terms and policies.

8. Privacy and communications

Personal information submitted through this website is handled as described in our Privacy Policy. Optional marketing communications are not a condition of submitting an enquiry. You may withdraw marketing consent through the contact details stated in that policy.

You are responsible for ensuring the information you submit is accurate and that you have authorization to provide business contact details and documents on behalf of your organization.

9. Availability and website changes

We aim to keep the website useful and accurate, but content, product listings and online features may change without prior notice. We may suspend access temporarily for maintenance, security or operational reasons.

We do not promise uninterrupted access, that every published item is available for purchase, or that all content will always be free of errors.

10. Disclaimers and liability

To the extent permitted by applicable law, the website and its general informational content are provided on an “as available” basis without warranties of uninterrupted access, complete accuracy or fitness for a specific business use. Nothing in these Terms excludes rights or liabilities that cannot lawfully be excluded.

ECHO is not responsible for decisions made solely from unverified website information instead of a current written quotation, confirmed specifications or professional assessment. Any liability relating to an actual commercial transaction is governed by the applicable written agreement and mandatory law, not merely by these website-use terms.

11. Compliance with laws

Visitors and business partners are responsible for complying with laws applicable to their own use of the website and to any product procurement, transportation, import, export, handling or use. Further compliance obligations may be set out in individual commercial agreements.

This website may be accessed internationally. Information on the website does not mean a product can legally be sold, imported or used in every location.

12. Applicable law and disputes

These website-use terms are intended to be interpreted under the applicable laws of Bangladesh, subject to mandatory rules that may otherwise apply. Parties should first seek to resolve website-related concerns by contacting ECHO. Any jurisdiction or dispute-resolution provision in a separately executed commercial agreement takes precedence for that transaction.

13. Changes to these terms

We may revise these Terms of Use to reflect changes in our website, operations or legal requirements. The last-updated date will identify the current version. Continued use of the website after a revision constitutes acceptance to the extent permitted by law.

14. Contact information

For questions about website use, product information or enquiries, contact ECHO International Trading House at info@echobd.org.

Dhaka Office: DOM-INNO BENVENITO, B-4, 4th Floor, 217/3 Outer Circular Road, Moghbazar, Hatirjheel, Dhaka-1217, Bangladesh.